Category: 121eCommerce News
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Adobe Sensei – Understanding The Basics And How It Works With Adobe Commerce (Magento)
Adobe Sensei is Adobe’s AI (Artificial Intelligence) and ML (Machine Learning) platform, and provides a variety of powerful features across Adobe’s product lineup. But how does Adobe Sensei work? What are its benefits? And how does it work with Adobe Commerce (Magento) to boost sales? Those are great questions. And 121eCommerce is here with the…
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5 eCommerce Shipping Best Practices
Shipping is one of the most important elements of your eCommerce store. If you follow today’s best practices for shipping, you’ll be able to bring in more customers, boost customer satisfaction rates, and convert more visitors into paying customers. And vice versa, if you don’t offer shipping that’s in line with your customer’s expectations, you…
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121eCommerce Expands its Services with Launch of Digital Marketing Agency
[Cleveland, OH] 121eCommerce, an Adobe Gold Solution Partner eCommerce development agency, has opened a sister agency focusing on Digital Marketing. The new agency, Focused ROI, will offer a variety of digital services, including search engine optimization (SEO), search engine marketing (SEM), and pay per click (PPC). In addition, Focused ROI also offers website audits/optimization and…
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The Same Saying Still Holds True: You Can Only Choose Two
Quality, speed, and cost. When looking at your eCommerce website, it makes sense to want all three at once. Having a high-quality website that is built quickly, and is cost-effective is every business owner’s goal, right? The age-old saying, “you can either have it fast, cheap or good, but you can’t have it all” remains…
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Mistakes We Commonly Make, and How We Try to Improve Them
Mistakes are a part of business, and a part of life. Anyone who says they don’t make mistakes is not being honest with themselves or you! Some agencies you work with only focus on the good, and want to give you a “rose-colored glasses” look at everything, and tell you that everything is fine. via…
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121eCommerce Joins BigCommerce Agency Partner Program
121eCommerce offers expert eCommerce services and support to help fast-growing businesses increase their ROI. Cleveland, OH—02/23/2022 — 121eCommerce, a full-stack development agency, today announced it has officially become a BigCommerce Agency Partner. As a member of the BigCommerce Partner Program, 121eCommerce will now be able to offer clients expert eCommerce services and support powered by…
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6 Customer Service Best Practices for eCommerce | 121eCommerce
As any eCommerce entrepreneur can tell you, great customer service is absolutely critical for running a successful store. No matter what you’re selling – or who you’re selling it to – your customers need to know that it’s easy to get help with their orders, resolve shipping and delivery difficulties, and get the support they…
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6 Ways to Improve eCommerce Customer Satisfaction – 121eCommerce
Customer satisfaction. Two words that can either cripple or skyrocket your eCommerce business. It’s not hard to understand why customer service is so important. On average, it’s about 6-7x more expensive to bring in new customers than it is to keep existing customers. And if you focus on delivering an exceptional eCommerce experience, you can…
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Answering Your FAQs About eCommerce Shipping Costs
How do you figure out shipping costs? Which carriers offer the best rates? Is it worth choosing flat-rate shipping or free shipping? How do shipping carriers and websites calculate shipping costs, anyway? You’ve got questions, and we’ve got answers. In this blog from 121eCommerce, we’ll be taking a look at a few top FAQs that…
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eCommerce Shoppers and Customer Service
You pride yourself on providing great customer service. Ok, maybe not Zappos level customer service but you answer when customers call and listen to what they say and really try to help. But is that enough? Is that what your customers want? In this post, we define what eCommerce customers actually want from your customer…