Category: Shipping
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2022 eCommerce Shipping Guide: Everything You Need to Know
So you’ve invested all your energy and expertise into setting up a successful business. You’ve created a strong brand, tweaked your store, finalized your products, created a compelling message–you’re feeling good about your company and its future. But the journey isn’t over yet. One of the most important steps in creating a successful eCommerce business…
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5 eCommerce Shipping Best Practices
Shipping is one of the most important elements of your eCommerce store. If you follow today’s best practices for shipping, you’ll be able to bring in more customers, boost customer satisfaction rates, and convert more visitors into paying customers. And vice versa, if you don’t offer shipping that’s in line with your customer’s expectations, you…
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Answering Your FAQs About eCommerce Shipping Costs
How do you figure out shipping costs? Which carriers offer the best rates? Is it worth choosing flat-rate shipping or free shipping? How do shipping carriers and websites calculate shipping costs, anyway? You’ve got questions, and we’ve got answers. In this blog from 121eCommerce, we’ll be taking a look at a few top FAQs that…
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eCommerce Shoppers and Customer Service
You pride yourself on providing great customer service. Ok, maybe not Zappos level customer service but you answer when customers call and listen to what they say and really try to help. But is that enough? Is that what your customers want? In this post, we define what eCommerce customers actually want from your customer…