Magento Support & Maintenance

Reliable, rapid Magento website support.

Bugs. Glitches. Security updates. There’s always something your Magento website needs. Problem is, you don’t have time or know-how to get it done. We do. Schedule a call or contact us.

Think of us as your in-house IT department

You’ll have a dedicated trained and certified web development team to handle all your web-related issues. Everything from simple on-site changes to full site migrations, our Adobe Commerce (Magento) maintenance and support team can handle it.

Cast your tech worries on us. We’ll take care of your website so you can take care of your business.

And when you don’t need us, you don’t pay for us. It’s that simple.

I don’t need a new site. I just need a good Magento support team.

We get that. That’s why we won’t pressure you to create a new site. We’ll just take care of your most pressing tasks. Efficiently. Properly. And with constant communication.

121 can handle:

  • Theme styling updates
  • Layout changes
  • Admin/backend questions
  • Frontend and backend bug fixes
  • Complex frontend logic
  • Extension installation and removal
  • Extension customizations
  • Backend development
  • Custom functionality
  • ADA compliance
  • PCI compliance
  • Servermaintenance
  • Security reviews and malware scans
  • Magento security patches
  • Routine back-end task management
  • Website speed optimization
  • And much more…

How Our Pay-As-You-Go Support Works

No up-front fees

We don’t require pre-payment or a deposit to get started. Just schedule your time and you’re good to go. Getting started is a cinch.

Only pay for time used

Our pricing is based on an hourly rate. However, if a task takes 10 minutes, you’ll be charged for 10 minutes. Our billing is on the up-and-up. We’d have it no other way.

No long-term contracts

We like do business on a handshake, but our lawyers insisted on a signed agreement. But we don’t require long-term contracts. You should stay with your developer because of great service, not because of a contract.

No retainers

We’re here when you need us. Don’t pay for us when you don’t. Easy peasy.

We are Adobe Commerce (Magento) Experts!

Whether you’re a startup, migrating platforms or in need of a rescue, our team of Adobe Commerce (Magento) certified developers can create a fully-responsive, conversion-focused site that drives sales.

Need emergency support right now?

Broken shopping cart? Products not showing up? Images missing?

We can provide immediate attention to a critical issue. With a dedicated email address for urgent matters, you’ll receive a response within minutes

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Client Praise

“They’re quick and responsive, and our rep makes himself available whenever we have a question or issue. Lots of developers know Magento, but with these guys, I know they are going to be there when I need them. That makes a huge difference.”
Bill K., Crazy Dog T-Shirts

“Having a company of eCommerce pros just a phone call away is a resource every company should have.”
Paul F., Omix-ADA