Salesforce is easily recognizable and known as one of the largest software companies today. The company was started in 1999, not too long ago and yet long ago enough that cloud computing was not yet widely accepted or developed. Salesforce was created on the idea that software should be easily available for any company and should not rely on software computer companies. Back then Marc Benioff, the founder of Salesforce and a former executive at Oracle, described his fledgling company in terms of the model and how it will help customers succeed as opposed to describing specific features or functionality. Fast forward more than two decades and Salesforce is one of the most widely used CRM’s and the company has experienced consistent growth with multiple acquisitions and expansion into new industries.
Your company uses Salesforce CRM to store customer data, track all interactions, and collaborate across departments. The purpose of a CRM is to maintain and improve customer relationships throughout the entire customer lifecycle. CRM’s do the same for potential customers and aim to help organize and build new relationships thereby growing your business. Your Magento 2 store is the core of your online business and all transactions. Connecting the two systems, CRM and eCommerce platform, ensures all information is shared between the two and updated accordingly allowing you to optimize operations and increase sales.
Some of the benefits you can expect when you integrate Salesforce with Magento:
We can quickly and successfully integrate your Salesforce CRM with the backend of your Magento 2 store without losing any data. Magento 2 is a powerful eCommerce platform that can connect with Salesforce to share information and streamline your business. We will sync and share all existing and new customer accounts, product information, orders, SKU’s and shipping information. This can be done with automatic synchronization or by picking and choosing what data to integrate.
121eCommerce has worked with almost all major CRM’s and can easily and quickly integrate Salesforce to your Magento 2 store so you can start experiencing the benefits of a seamless CRM.
We specialize in Magento maintenance and support and are standing by. Reach out now to speak to one of our data specialists and we’ll ensure a smooth and proper installation of Salesforce CRM Magento integration.