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Case STUDY

Mission Restaurant Supply Upgrades to Magento 2

Mission Restaurant Supply is a leading equipment and supply dealer serving restaurants, bars, bakeries, catering businesses, and commercial kitchens across the foodservice industry. 121eCommerce helped Mission Restaurant Supply migrate from Magento 1 to Magento 2, delivering improved B2B functionality, streamlined site management, enhanced user experience, and seamless MAP pricing integration.
The challenge

The Problem Faced

Mission Restaurant Supply is a leading equipment and supply dealer for the foodservice industry. Providing products for restaurants, bars, bakeries, catering businesses, or commercial kitchens.

Mission Restaurant Supply was on Magento 1 and was frustrated with the lack of B2B functionality from this outdated platform version that hindered them from expanding their B2B business. The backend of Magento 1 was also cumbersome, non-intuitive, and requiring a large amount of time to manage. To top it off, Magento 1 end of life was fast-approaching and the company needed an experienced agency that was deeply versed in migrating M1 sites over to M2.

Key Challenges:

Magento 1 End of Life was Fast-Approaching

Hard to Customize Backend Functionalities

Time Consuming in Alteration and Functionalities

The Client Journey

our approach

The Solution

Having successfully completed more than 60 migrations, 121eCommerce was just right for the job. Our team familiarized themselves with Mission Restaurant Supply’s M1 site including its complex Minimum Advertising Price functionality, an essential component of the site. We completed the migration to M2 and revamped the site’s design. The new, user-friendly layout provides easy access to the full catalog, promotes seasonal products, and features top brand items.

Migration from Magento 1 to Magento 2

We recommended migrating Mission Restaurant Supply to Magento 2 to provide a more scalable, modern, and future-ready eCommerce platform capable of supporting long-term growth.

Preservation of Custom MAP Pricing Functionality

To maintain essential business functionality, we proposed carefully migrating and optimizing the company’s complex Minimum Advertised Price (MAP) system during the transition to Magento 2.

Redesigned User Experience & Catalog Navigation

We also suggested redesigning the storefront with a cleaner and more user-friendly layout that improved catalog accessibility, highlighted seasonal products, and showcased top brand offerings more effectively.

the results

Improved Platform Functionality

We were able to seamlessly integrate multiple URL’s into one, easy-to-navigate site, making all customer information easily accessible from one location. In addition, our team successfully moved over the minimum advertised prices (MAP) functionality, allowing customers to receive product quotes via email and add the quoted lower price directly to their cart. This enhanced the customer experience making it seamless, and boosting customer retention.

Unified & Streamlined Website Experience

The migration successfully consolidated multiple URLs into one streamlined and easy-to-navigate website.

Successful MAP Functionality Integration

The custom MAP pricing functionality was successfully preserved and improved, allowing customers to request lower pricing.

Improved Site Management & User Experience

The new Magento 2 platform delivered a more intuitive backend management experience alongside a faster, cleaner, and more user-friendly shopping journey for customers.

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Jamison Webb profile picture
Jamison Webb
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We partnered with 121eCommerce last year to transform our e-commerce storefront. Since then, the 121 eCommerce team hasn't just met expectations; they've gone above and beyond! From re-platforming our site to assisting with new extensions to identifying new ways to improve the user experience and everything in between, the 121eCommerce team has been communicative, collaborative, and creative every step of the way. They've knocked it out of the park! Thanks to Joaquin, Daniel, and the rest of the 121eCommerce team!
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Marcus Lee
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We had a huge marketplace store built on magento. 121ecommerce helped me unscramble the entire store by smoothly migrating from magento 1 to 2. Their post-migration support was just as strong and was a huge help in maintaining site performance
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Catherine Cozza
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We've been working with 121 eCommerce for several years. They first stepped in to rescue our previous Magento website after we found ourselves in over our heads, and they've been an outstanding partner ever since!! They've always been available to help with ongoing maintenance, answer our questions, and provide support whenever we need it. So when it came time to completely redesign and updated our website, there was no question who we wanted to work with. Their team helped us design, develop, and launch our new website while also streamlining many of our internal processes. They also recommended and implemented a new shipping platform, which solved one of our biggest challenges. We're EXTREMELY happy with our new website and truly value the partnership we've built with the 121 eCommerce team. We highly recommend them to anyone looking for a knowledgeable, responsive eCommerce team!!
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TLC ELECTRONICS
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Working with the 121eCommerce team has been a fantastic experience. They took the TLC Electronics website from outdated and somewhat inefficient to a fast, scalable, modern digital experience with exceptional UI, UX, SEO, ERP integration, and mobile performance. The difference has been measurable across the board. What impresses us most is the people. They're a wickedly smart group that isn't afraid to thoughtfully challenge ideas, bring growth-focused strategy to every conversation, and see around corners before the rest of us do. Their insights and forecasting have helped us make smarter business decisions, not just build a better website. If you're doing your due diligence and evaluating eCommerce agencies, put 121eCommerce at the top of your list. You'll quickly see why we consider them a true ecomm partner.
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Greg Tracy
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Working with the team at 121 eCommerce has been an outstanding experience. Our team was pretty green at the start of our project, and they never made us feel overwhelmed or out of our depth. Instead, they took the time to teach us throughout the entire redesign process, explaining not just what they were doing, but why they were doing it. Everyone on the team has been incredibly knowledgeable, patient, and easy to work with. They genuinely care about their clients' success and have been a true partner. A special thank you to Christian, who has been fantastic to work with from start to finish. His responsiveness, expertise, and willingness to answer our many questions made the entire process as smooth and enjoyable as possible. If you're looking for an eCommerce partner that will not only build a great website but also help your team grow its knowledge along the way, I highly recommend 121 eCommerce.
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We’ve been using their SEO services for our eCommerce brand, and the experience has been excellent. We’re already seeing measurable results. Since I’m not based in the U.S., I had a friend meet their team in person in Cleveland, Ohio. After that, we moved forward the following month based on their proposal. So far, everything has been going great. I’ll update this review again after completing the full 8-month roadmap.
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Angie Chalop
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Shawnee Marie
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So this company was not able to help me ONLY because they specialize in something other than what I was looking for but when I say they were super responsive! I received a call in under 5 minutes and the information Paul gave me was priceless!! This is new to me and the information he shared changed my entire direction for the better and save me a lot of time and money. He also gave me the confidence and motivation I needed to continue on my journey. You do not understand what this conversation meant to me - thank you so much! Priceless
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Rebecca Dotmailer
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Dovid and the entire 121 team are incredible! I have partnered with them for several years and I have nothing but GREAT things to say about them. They are excellent at their craft and are incredibly, trustworthy people!
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