Case STUDY

LightsOnline Migrates to Magento 2 and Streamlines Operations

LightsOnline is a leading online retailer specializing in home lighting, outdoor lighting, and decorative lighting solutions for residential spaces. 121eCommerce helped LightsOnline migrate to Magento 2, resolve critical reporting and inventory issues, develop a custom Light Finder tool, and optimize site performance for a catalog of more than 90,000 products.

The challenge

The Problem Faced

LightsOnline is a premier eCommerce source for home lighting, outdoor lighting, and décor. They were using a Magento partner to improve their site, but progress was slow. Changes were taking too long and full of errors. Daily sales reports were incorrect, overstating sales costing them close to half a million dollars annually. Also, an automated report was running at the wrong time, missing hundreds of daily transactions. A custom light finder was also on their wishlist.

They needed a capable Magento development agency to migrate their site to Magento 2 and handle high priority tasks, including bug fixes, inventory and accounting issues, plus, reporting and backend integrations.

Key Challenges:

Slow Development & Frequent Errors

Inaccurate Reporting & Revenue Impact

Need for Improved Functionality & Scalability

The Client Journey

“One of the biggest issues we had with the old site was that it would crash whenever it experienced a high volume of traffic. 121eCommerce was able to provide our website with a great structure, which resulted in our ongoing success. We recently ran a Cyber Week promotion, and it’s the most successful sale we’ve ever had.”

our approach

The Solution

When faced with the choice to hire an in-house development team or outside agency, they chose 121 for our extensive Magento expertise and open communication structure. We promptly took over all maintenance and development related issues, migrated their site to Magento 2, dug into their reporting errors, and began development on their light finder.

Magento 2 Migration & Platform Optimization

We recommended migrating LightsOnline to Magento 2 to provide a more scalable, secure, and performance-driven platform capable of supporting their large product catalog and growing business needs.

Reporting, Inventory & Backend Improvements

To address operational inefficiencies, we resolved reporting inaccuracies, fixing inventory and accounting issues, and optimizing backend processes to ensure reliable business data and automation.

Custom Light Finder & System Integrations

We also developed a custom Light Finder tool that would help customers easily browse lighting products by room, finish, and price.

the results

Better Website, Better Operations

Their new Magento 2 site is boasting fast page load times despite a 90,000+ product catalog. All reporting errors were resolved and a custom-built light finder was added to their home page, making it easy for customers to choose a light by room, finish, and price.

With a more robust, intuitive backend, we fixed their broken CRON system to automate repetitive tasks, integrated their site with ChannelAdvisor for a seamless, cloud-based software connection, and implemented a mega menu for easier browsing. In-house development spending has nearly disappeared and they’ve avoided unnecessary costs with streamlined reporting and internal processes.

Improved Site Performance

The new Magento 2 website delivers fast page load speeds despite managing a catalog of more than 90,000 products, creating a better shopping experience for customers.

Accurate Reporting & Streamlined Operations

All reporting errors were successfully resolved, eliminating costly inaccuracies and improving confidence in business data while streamlining internal processes.

Reduced Development Costs

By stabilizing the platform and improving internal processes, LightsOnline dramatically reduced its reliance on in-house development spending while avoiding unnecessary operational costs.

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